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Why do the city lakes have more growth during the summer months compared to the winter?
The weather is warmer in the summer months; the water is warmer and the days are longer. Heavy fertilization of lawns can increase growth due to introduction of Phosphorus.
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Who is responsible for cleaning out the lakes?
The City of Weston Public Works Department is responsible for lake and canal maintenance. You may contact Public Works at 954-385-2600.
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Why do some lakes have more vegetation than others?
Some lakes have littoral shelves that could extend out 30 feet or more and some have more turbidity. For instance, the Bonaventure lakes have virtually no shelves, so there is less growth.
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Who applies the chemicals?
The City of Weston's Public Works Department who are all licensed by the Florida Department of Agriculture.
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What causes fish kills?
The most common cause is cold weather, which lasts for a few days or more. Heavy rainfall can also cause fish kills, as well as several overcast days which depletes the oxygen in the water.
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Should there be standing water in the swale area in the front or side of my home?
Some standing water is normal and expected after rain. Collecting excess water in local lakes, ponds, swales and streets keeps it aways from your home.
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What are the methods of spraying?
We have various means of applying chemicals. The most common is with small john boats equipped with a hundred-gallon spray tanks. We also have a truck spray rig and a four-wheel drive Kubota also equipped with a spray rig.
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What are the chemicals you use?
We use a chemical Rodeo for grasses and brush, we use diquat for aquatic vegetation and Copper sulfate for algae. Each Herbicide has its corresponding label which includes application rates, personal protective equipment for the applicators such as boots and gloves, and safety glasses if required.
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What types herbicides do you use to control the aquatic plants, and how long does it take to see results?
It depends on the target plant. Each plant has its own target herbicide. The State of Florida requires that certain nuisance aquatic plants be suppressed or controlled. Generally, it takes between 7 - 10 days to see results.
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I have a dead animal in my back yard/pool, can public works staff pick it up?
Public Works staff is only responsible for public areas. Anything within a community and/or a private property is not the Public Work’s staff responsibility, but we will remove it as a courtesy to our residents.
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Are the herbicides safe for the environment?
The herbicides are EPA approved at legal rates and all have aquatic labels. The Drainage Division keeps Material Safety Data Sheets (MSDS) at Public Works Department available for anyone who wants to learn more about the herbicides.
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Can I pay the city to fix my water line?
No, the city does not fix lines that is on private property and owned by the property owner.
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Can you check my water usage?
No, you will need to contact Sunrise.
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Can you recommend a plumber?
No, city policy prohibits us from recommending contractors.
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Do City of Weston residents get any discounts on flood insurance policies?
Yes. The City of Weston participates in the National Flood Insurance Program’s Community Rating System as a way of promoting flood awareness. The City of Weston is currently certified as a “6” Rate Class, qualifying residents in the Special Flood Hazard Area for up to a 20% discount and residents outside of the Special Flood Hazard area a 5% discount.
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Do I need a licensed plumber?
No, but it is recommended.
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Do I need flood insurance for my property?
If the main structure on the property is located within the Special Flood Hazard Area, FEMA requires the owner to have flood insurance on that structure. If the structure is not in the Special Flood Hazard Area, flood insurance is not required by FEMA, however, a lender may still require flood insurance.
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Doesn’t my Homeowner’s Insurance policy cover flooding?
No. Flood damage is typically not covered by a homeowner’s insurance policy.
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How do I replace my garbage can?
Please contact Republic Services at 954-583-1830.
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How do I report a street light out?
Call Public Works at 954-385-2600.
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How is flooding prevented during the rainy season?
We constantly monitor the weather and have tide markers (water sticks) at various location around the city which shows us the currently lake levels. Then a determination is made whether we will run pumps and how many pumps will run.
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How is street flooding prevented?
We keep the catch basins clean and remove debris from them. We have a storm water maintenance program in place and our contractors inspects the storm drains annually and cleans those that require cleaning. We also inspect the a certain amount lake interconnects annually using professional divers to do perform the inspections. INSIDE gated communities: keep catch basins clear.
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I am a contractor and need a temporary meter to do pressure cleaning for several homes?
You can call 954-385-2600 to schedule an appointment. Items to bring are: permit card, property address with property description and check. Meters are usually attached to a hydrant therefore; the exact location would imperative. Once our application is processed and approved, it is sent to the City of Sunrise who will call you and ask that you go in to process their side of the application. When this part is completed, the City of Sunrise will send us the authorization to install the meter for you. Our Water and Sewer team will finalize the process.
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I can’t use any of the showers or sinks because something is blocking it, should I call a plumber or can the City help me?
Always call the City first as our team will investigate what is causing the issue and if it’s on the City’s maintained portion of the service lateral then it is the City’s responsibility. If the City finds that it is on private property, then you will be advised accordingly.
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I found an injured animal, what do I do?
Call the Wildlife Care Center (954) 524-4302 and they will come and pick up the injured animal. Or you can call The Public Works Department and we will pick up the animal and take it to the Wildlife Care Center. In the meantime, put the animal in a box and keep in a quiet dark place until Wildlife Care gets there.
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I have a sewer backup, do I call a plumber?
Before calling a plumber, PLEASE CALL THE PUBLIC WORKS SERVICES CENTER AT 954-385-2600.
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I have a TV that I need to dispose of, can I dispose of it with my bulk trash?
No, you cannot. Electronics need to be dispose of per Broward County regulations, at specific drop of sites noted on the Broward County website as follows:
Pompano Beach—2780 N. Powerline Rd.
• Davie—5490 Reese Rd.
• West Park—5601 W. Hallandale Beach Blvd.
Note: These sites are only open on Saturdays from 8:00 AM to 4:00 PM.
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I just remodeled and have a lot of refuse. Where can I dispose of this?
You can take your Bulk/Yard Waste to the Drop-off station at 5490 Reese Rd, Davie, FL on Saturdays from 8:00 am to 4:00 pm. In order to drop off you must bring with you a photo ID and a document that shows your official address such as a tax bill, utility bill, voter registration, or other government issued document.
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I need a letter for my insurance, showing that I live in a flood zone, who can I get this from?
Call the Public Services Center at 954-385-2600 or send in a request to publicworks@westonfl.org.
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I need to shut off my water, who would I need to speak to?
We contract with the City of Sunrise for billing, so please contact the City of Sunrise's Public Service Division at 954-746-3232 to arrange to close your water account.
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I’m concerned about the alligators I see in the lake, what should I do?
The alligator must be 5 to 6 feet in length or showing aggressive behavior such as walking onto a resident’s property. Then you can contact Fish and Wildlife Conservation (954) 746-1789 and report to the Weston Public Works Department. Never feed an alligator.
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I’m moving to a new location within the City of Weston and need to move my service, who can do that for me?
You need to call the City of Sunrise at 954-746-3232 and they will process your request.
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My faucet water flow is slow/sputtering – what should I do?
First check your faucet aerator. They should be cleaned every 6 months to ensure proper water flow.
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My insurance company is requesting a flood zone determination letter, who do I talk to about this?
The GIS Coordinator can assist you by putting to together a map for you and have a determination letter created for you and signed by the Director of Public Works for you to send to your insurance company. Please contact aabdou@westonfl.org or call at 954-385-2600.
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My lake bank has erosion. What can I do?
Unless the erosion is on public property, the property owners are responsible for the restoration of the shoreline. This must be done through a licensed contractor, who must apply for the appropriate permits.
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My meter box is full of water but I don’t know where is coming from, can someone come out and check?
A service request will be produced to have our Water and Sewer team address this issue.
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My property is in the Special Flood Hazard Area, but my structure was built higher than the base flood elevation. How do I get it removed on the Special Flood Hazard Area on the map?
In order to remove your structure from the Special Flood Hazard area and qualify for a lower insurance rate, you must file a Letter of Map Amendment (LOMA) with FEMA. Along with this request you must include documentation as to why you think your structure is not in the flood zone, typically a survey of the building which is signed and sealed by a licensed professional surveyor.
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My street is flooding and the drain is clogged.
If you live in a gated community, then stormwater drains aka catch basins are maintained by your Homeowners Association. Please contact your property maintenance manager.
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My toilet is backing up. Who do I call?
Check your other toilets. Is they are backing up also, immediately call the City of Weston, Public Services Center at 954-385-2600. If is it after hours, press the option for the emergency line.
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There is a leak in my house. How do I turn off the water to my house?
Each house or structure should have a “Turn-off” house valve on side of house.
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What days are garbage and recycling picked up in my neighborhood?
See Maps & Apps and use the Land Use Map Garbage Route.
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What do I do if my garbage can is stolen?
Please contact Republic Services at 954-583-1830.
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What does it mean if I am in the Special Flood Hazard Area?
If the structure on your property is located in the Special Flood Hazard Area, that means that FEMA has determined, through the use of extensive hydrologic modeling and analysis, that your structure is at a high risk of flooding, and in order to mitigate the burden of this risk, you are required to purchase flood insurance for your structure. Please contact your insurance broker to discuss which policies are best suited for your situation.
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What FEMA flood zone is my property located in?
Use the FEMA Flood Zone GIS web map on the City’s website and click on your property to see the flood zone. If you have any questions, contact the City’s GIS Coordinator for more information at aabdou@westonfl.org or 954-385-2600.
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What if I called the plumber first and the issue is on the City’s side?
The City will fix the problem but you will not be reimbursed the cost for having a plumber respond.
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When does FDOT consider installing sound walls for highway projects?
Noise barriers are considered for projects that add capacity or significantly shift the roadway alignment (horizontally or vertically), or for new roadways. When such a project is being planned, a noise study is conducted to determine the level of noise impact to the adjacent community. If the study concludes that noise barriers are warranted, then a public process is initiated, before a final determination is made. Should you have additional questions related to Noise walls, please contact Shandra Davis at Shandra.Davis@dot.state.fl.us or 954-667-7896
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Where can I take bulk trash to in Weston or what is the closest place I can go to?
The closest place for bulk trash is 5490 Reese Rd., Davie FL or call 954-583-1830 to schedule a pick up with Republic Services.
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Who do I call for a dead animal pick up?
Public Works at 954-385-2600.
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Who do I report a School zone flashing lights that is not working to?
The traffic lights are maintained by Broward County Traffic and Engineering Division (BCTED) 954-847-2600. For fast notification, please email SCHOOLFLASHEROUT@broward.org.
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Who do I report a STOP or YIELD sign that has been knocked down?
The traffic lights are maintained by Broward County Traffic and Engineering Division (BCTED) 954-847-2600. For fast notification, please email STOPSIGNDOWN@broward.org.
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Who do I report a traffic light that is not working to?
The traffic lights are maintained by Broward County Traffic and Engineering Division (BCTED) 954-847-2600. For fast notification, please see email Traffic signal out: SIGNALOUT@broward.org
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Who do I report graffiti to?
Please call the Public Works Services Center at 954-385-2600 or email publicworks@wetonfl.org.
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Who do I report street name sign that has been knocked down ?
Please call the Public Works Services Center at 954-385-2600 or email publicworks@wetonfl.org.
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Who would I report a cracked, elevated, or sunken sidewalk and potholes in the road to?
If this is a private/gated community contact you HOA or property management. If it’s a public property, please call the Public Works Services Center at 954-385-2600 or email publicworks@wetonfl.org .
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Why am I responsible for fixing my leaking house water line?
The city is responsible from the water meter to the street, we did not install or repair the portion of the water line/pipe from the water meter towards your house. i.e, the house line.
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Why are you wasting all that water from the hydrant?
We annually clear the sediment from the water lines.
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Why is my water bill so high?
Please check with the City of Sunrise to see your history. If you still are concerned, you may have a leak on your house line.
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Why is my water yellow?
The water line stirred up some sediment and you happened to be using water at the same time.
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I am calling from a title company and need a lien search on a water service account, who should I call?
You need to call the City of Sunrise as they are the only ones who have access to resident account information. Their number is 954-746-3232.
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Is a permit required to do work or project in the City of Weston Rights-of-way (streets)?
An engineering permit is required for work or project being undertaken by telecommunication, cable, fiber and utility companies. The requirements for Engineering Permits can be found here.
